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Part 3 – Process tools for Customer Centric design

Optimising process using Value Stream Mapping

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Part 3 of the Process Tools series

In Part 3 we look at optimising process using Value Stream Mapping. Join us in this series where we will talk about the top process tools anyone involved in business change should know about if they want to improve the customer experience.

PRESENTED BY Michael Michael

Hi, I'm Michael. I'm a Business Improvement Consultant with the mantra of "Improving Employee and Customer Satisfaction". Enjoy working for different companies across different industries...
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WEBINAR DETAILS

TIMES

Thu, 6 Oct 2016 - 11:00am AEDT

DURATION

45 mins

CATEGORY

Business Strategy & Design

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