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Part 1 – Process tools for Customer Centric design

The Top Process tools you should be using to improve your customer experience

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Part 1 of the Process Tools series

Join us in this series where we will look at the top process tools anyone involved in business change, should know about to improve the customer experience. In Part 1 we will look at SIPOC and VOC.

PRESENTED BY Michael Michael

Hi, I'm Michael. I'm a Business Improvement Consultant with the mantra of "Improving Employee and Customer Satisfaction". Enjoy working for different companies across different industries...
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WEBINAR DETAILS

TIMES

Thu, 22 Sep 2016 - 11:00am AEST
Thu, 22 Sep 2016 - 6:00pm AEST

DURATION

45 mins

CATEGORY

Business Strategy & Design

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