Mary-Rose McQuillan

Senior banking and Credit and  Operational Risk professional with excellent communication and relationship skills, with a passion for leading and building cohesive working environments.

Demonstrated success in innovating and leading risk mitigation, engagement and operational programs to meet both business and external obligations. Extensive experience in influencing and negotiating with senior stakeholders and managing various business segments.  A real passion for making sure the right fundamentals are in place to enable the right customer offering - delivering  right customer experience every time.

Driven by finding solutions to complex problems and maximising opportunities. Maintains customer focus, be it B2B or B2C, whilst managing organisational risk. Loves a challenge and getting the job done!

Strengths:
Leadership -  A proven leader who is able to lead others through high-demand situations, continuous and complex change, whilst inspiring high performance.

Business Operations – Skilled in creating and implementing the right processes and strategies, to accommodate both business as usual and change.

Relationship Management – Proficient in building, fostering and managing strong relationships with senior leaders, decision makers and key stakeholders, and influencing business outcomes through considered planning and teamwork.

Communication – Proven communications expertise with significant experience in a broad range of communication platforms including regulatory documentation, operational memorandums, operational risk and change guides.