Melbourne, Australia
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Senior change manager currently working in telecommunications with experience in the banking, resources, consulting, utilities and FMCG industries. Experienced in system implementations and organisational change initiatives and has worked on large transformations as well as smaller projects.
Key Career Achievements
- Build Change Management practice and capability: In an environment that has had no prior exposure to change management, champion best practice and uplift competency to build a strong change management community.
- Retail Transformation: Including refurbishment of retail branch network and ANZ's flagship 'concept branch.' Transformation stream lead for Change Management.
- Implementation of SAP across warehousing and manufacturing functions for CCA: Responsible for training co-ordination and delivery & post deployment support at 2 sites.
- Delivery of ‘ANZ Live’: Successfully implemented cloud based CRM solution in a risk averse and resistant environment.