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Part 2 - Process tools for Customer Centric design

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Join us in this series where we will look at the top process tools anyone involved in business change, should know about to improve the customer experience. In Part 2 we will look at the 5 Whys and Fishbone.

PRESENTED BY Michael Michael

Hi, I'm Michael. I'm a Business Improvement Consultant with the mantra of "Improving Employee and Customer Satisfaction". Enjoy working for different companies across different industries...
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WEBINAR DETAILS

TIMES

Tue, 29 Aug 2017 - 7:00pm AEST

DURATION

45 minutes

CATEGORY

Business Process Improvement

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